Jenn

Warwick, NY, United States

Pilates Instructor and owner of RE:FORM LAB Pilates in Warwick, NY. Boymom of 2.

Aug 21 at 06:23 AM

I used Danielle that Alexa recommended! She is awesome!!

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Aug 12 at 05:39 PM

If someone’s payment doesn’t go through, Momence tries 3X (because usually it’s that they got a new card and didn’t update) and then the membership is cancelled and so are all bookings. If this is an ongoing problem I would absolutely implement a policy and or fee to help stop it.

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Aug 12 at 05:36 PM

Hi! So I had a terrible experience with Recess. 🫣This was back in 2022, so hoping they’ve figured things out but it was so clunky and limited in capabilities and not user friendly on either side., mine or client. It was free, so I used it for what I needed temporarily but I really felt like I got what I paid for. Have you looked into Arketa? I haven’t used it, but I know they have a strong digital platform and in person capabilities.

Aug 09 at 04:56 PM

I do pass of fees. No one has ever said a thing. But it’s also just been that way from the beginning, so it’s not a new thing for my clients. I imagine it would ruffle feathers if it was a new situation. I accommodate cash for packages (but they have to have a card on file for memberships) if someone asks, but I never take checks. They can do ACH too. I do not keep change in the studio either so if someone wants to pay cash they have to have exact change. I am also just one person doing most everything so just try to keep transactions as seamless and easy as possible. It also may be location specific too. Maybe New Yorkers are somehow less bothered by it?? 🤷‍♀️

Aug 09 at 04:45 PM

lol just read the other comments. Looks like I’m not alone.

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Aug 09 at 04:44 PM

I couldn’t get into this one. I don’t know if it was the reader of the audiobook but it just wasn’t working for me.

Aug 08 at 09:15 PM

Taylor Spaw Love! Thank you!

Aug 07 at 07:30 AM

Awesome! Thank you so much for sharing!!

Aug 07 at 07:30 AM

Love this! Thank you for sharing!

Posted

Aug 06 at 11:53 AM

Has anyone done a BINGO type challenge? Thinking of doing this for fall and looking for inspo!

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