Appreciate you both! 🩷🩷

Caylee Wheeler Yes! It really helped stretch the challenge out.  Once people made "bingo" by a designated date, we entered their cards into a raffle for the grand prize. 

Ours is pretty specific to our modalities, but you get the idea :) Have fun!

Alexa C. | @alexagrowmybusiness yes :( Happened about two months after he guest taught at our studio. The dude is awful in every single way possible.  

Ugh, this is awful and so unfair.  I know how much we all value our reviews.   From what I've gathered is it's essentially a dead end.  We've been harassed by someone who notoriously does this to studios (that he's never visited) all over the US, Mexico, and Canada.  It was so extreme that I know other studios filed reports.  Unfortunately, the Google reviews remained :/ So sorry this is happening!

this is correct!

Not entirely the same situation, but we have an image release in our Terms of Services when people create an account stating that our staff reserves the right to film for marketing content in each of our classes.  We also restate this verbally as it's written in membership agreements when we have them sign their contract.  We do our best to put a positive spin on this and have never had any complaints, however, I can most certainly see this woman's POV, as the filming is happening from a stranger in class, not somebody on your team.

Maybe add in verbiage somewhere stating the policy you'd like so everyone is aware? Or maybe have a designated section of machines that are "no film" zone that people know if they book mega #4 & 5 they won't have to worry about being filmed?  Goodluck!